Terms and Conditions
Terms and conditions of use
Welcome to the Super MX terms and conditions page, these terms and conditions apply to all who use the Super MX website. These terms and conditions form a legally binding contract between us and you. Your acceptance of these terms and conditions is given when you make a purchase of goods from us. If you do not accept these terms and conditions then please do not use the website.
These are the terms and conditions that will apply to your purchase of clothing, accessories and other goods ("Goods") from the Super MX website at www.supermx.co.uk (the "Website").
The Website and the Goods are provided by Super MX, a Trading name of Dave Seamer and Son registered office at 46 Magdalen Road, Oxford, OX4 1RB ("Super MX", "we", "us", "our"). "You" and "your" are references to the user of the Website, and purchaser of Goods.
You can contact our customer service team by writing to us at firstname.lastname@example.org.
Super MX Website
This Part sets out some terms about information on the Website, descriptions of Goods and how you use the Website.
We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are always accurate and correct. However, if a mistake occurs, we will try to rectify it as soon as reasonably possible. You should bear in mind that shopping with www.supermx.co.uk to purchase motocross clothing and accessories over the internet provides a different shopping experience to buying in-store with Super MX. You acknowledge that:
Making your purchase
These are the terms which apply to your purchase from us through the Website.
You can make an offer to purchase (an order) with Super MX by completing the following steps.
Your order represents your offer to purchase goods from Super MX and does not represent a binding contract till your order has been dispatched.
All prices displayed at www.supermx.co.uk are in pounds sterling. All prices shown are inclusive of VAT at 20% unless otherwise stated. Helmets and children’s clothing are VAT exempt. For overseas orders the price paid will be subject to the exchange rate and any charges from your credit or debit card.
From time to time we list items for sale on a pre order basis. This refers to an item which will be due for sale shortly however isn’t available from stock at the time of placing your order.
We will provide you with an estimated delivery date for your pre order, please use this as a guide and not an exact delivery date.
Payment will be taken at the time of placing your pre order. Pre orders can be cancelled prior to your order being dispatched.
We aim to dispatch all orders within 48 hours of receiving your order, unless otherwise stated.
All UK orders under £50.00 will be subject to a £3.99 delivery fee. All UK orders over £50.00 will receive free delivery.
Orders to Europe will be subject to a delivery fee of £12.00.
Please see the delivery section of our website for the most up to date delivery options.
Returning your online order
We hope you are happy with your purchase from Super MX. If for any reason you are not happy with your purchase or its unsuitable you can return your order to us for a full refund or exchange.
When your order is delivered you will receive a copy of your invoice along with a returns note. Please follow these steps when making your return:
To receive a refund, we ask that your order is returned within twenty-eight (28) days of receiving your order. Your order must be returned in its original packaging in an unused condition with any swing tickets and labels attached.
Please be advised that you (the buyer) are responsible for the cost of the return and ensuring that your order is received in a suitable condition to receive a refund.
All returns must be made to: Super MX, Unit 8 Chiltern Business Centre, Garsington Road, Oxford, OX4 6NG.
Exceptions to your refund and cancellation rights apply. These include:
Summary of your key legal rights for faulty items
The Consumer Rights Act 2015 states that goods must be as described, fit for purpose and of satisfactory quality. Your legal rights entitle you to cancel the contract between us and one or more of the following remedies, depending on when you notify us:
If you require detailed information in respect of your key legal rights, please visit the Citizen Advice website www.adviceguide.org.uk or call 03454 040 506.